QUALITY AND SAFETY ASSURANCE POLICY OF THE COMPANY
Do better what others do well
The company’s continued leadership in the design of equipment of the infrastructure and safety-related systems for control and automation in rail transportation stems from its active engagement in the field of technology and business, taking account of the context of the market the company has operated in.
The company’s has a highly qualified staff, adequate knowledge base, as well as high-level technical and overall infrastructure to deliver its tasks on time and faultlessly. The company has cooperated on a continuous basis within Alstom organization in the technical domain, as well as has constantly expanded its operations abroad.
The Company's activities are aimed at ensuring the highest possible level of quality and safety of the products and services offered that fully comply with the requirements of technical regulations, state and local laws, administrative, safety, social and environmental regulations.
The Company's intellectual deliverables are developed in the way that prevents any failures and ensures compliance with the expectations and needs of the customers which translates into the recommendation for further contracts.
The company’s Quality Assurance Policy is followed by means of:
- Continuous assurance of maintaining the focus on increasing customer satisfaction through constant customer satisfaction survey process
- Adherence to the principles of process-oriented and risk-based approach in the Company's operations
- Continuous assurance of maintaining the focus on increasing customer satisfaction
- Active cooperation within Alstom
- Application of advanced techniques of drawing up design documentation and studies
- Adherence to the principles of process-oriented and risk-based approach in the Company's operations
- Covering environmental protection requirements in design documentation and R&D studies, as well as including the relevant notes and instructions therein
- Preventing environmental pollution through recycling, waste segregation and reducing energy consumption in accordance with the environmental management program and the established environmental aspects
- Selecting subcontractors and suppliers that meet the company’s and customers’ requirements
- Providing systematic training of the company's personnel in terms of the knowledge and understanding of the Integrated Management System, established processes, principles and methods of quality and environmental management and their application in accordance with the requirements of ISO 9001, ISO/TS 22163, (IRIS), ISO 14001 and other applicable legal regulations
- Periodic review and continuous improvement of the Integrated Management System and provision of adequate resources for these activities.
The Integrated Management System Regulations and related documents define the company's strategy and policies that ensure that customer expectations are met while complying with legal requirements and regulations.
